How we handle your data
Updated 23 September 2026
See what information the service uses, why it needs it and how to ask for its removal.
The information used to provide your service
RoasOps LLC, a Wyoming limited liability company, operates this website and the RoasOps platform. This policy explains how information is handled when you visit the site, open an account or connect a platform.
Your advertising and lead data is processed only to deliver your service. It is not sold, used for advertising or pooled to benefit another customer.
Know who handles what.
RoasOps is the controller for your own account information, including your name and email address.
For information in your connected advertising and customer accounts, you remain the controller and RoasOps is your processor. That information is handled only on your documented instructions to provide the service.
See what comes in.
Account records include your name, business name, email, billing details and platform authentication credentials.
Connected advertising accounts, including Meta and Google, provide campaign details, spend and creative assets. Lead records include contact details, requested services, replies, bookings and job values.
Only permissions needed to operate the product are requested. Disconnecting a platform immediately revokes access. Website server logs include IP addresses and browser user agents for security and diagnostics.
Follow the purpose.
Information helps manage your ads and report leads, booked jobs and won work.
Account information supports operation, security, support and billing for your service.
Keep the boundary.
Your personal information is not sold or shared with advertising networks for their own purposes. Your performance data does not train models for other customers, and customer datasets are not combined into shared benchmarks.
Each customer's data remains logically separate.
Respect the connection.
Access through Meta and Google operates under their developer and platform terms. RoasOps acts as a technology provider for the customer who authorised the connection and processes that data only on that customer's behalf and direction, never for another person, entity or purpose.
Limit the providers.
Infrastructure providers supply cloud hosting, databases, email delivery and payment processing. Each provider is bound by a written agreement to follow RoasOps instructions and delete data when the relationship ends. Providers may not use your data for their own purposes.
Disconnect. Request deletion.
Connected platform data is retained only while needed to provide the service; account data is retained while your account remains active.
Disconnect a platform at any time to revoke access immediately. To delete your data, including connected platform records, email privacy@roasops.com. Verified requests are actioned within 30 days, with written confirmation after deletion.
Exercise your rights.
Your location may give you rights to access, correct, export, restrict or delete personal information, object to processing or withdraw consent. Exercising a right will not lead to discriminatory treatment.
Send requests to privacy@roasops.com. If your data is processed for a business customer, your request will be directed to that customer and RoasOps will help them respond.
Protect the access.
Connected platform credentials are encrypted at rest and never exposed in browsers or logs. Data travels encrypted. Production access is limited to personnel who need it, with access recorded.
Perfect security cannot be guaranteed. A breach affecting your data will be reported to you and any required authority without undue delay.
Know where data travels.
RoasOps operates from the United States, where data may be processed. Transfers from the European Economic Area, United Kingdom or Switzerland use appropriate safeguards, including the European Commission's Standard Contractual Clauses.
Built for businesses.
This service is not directed at people under 18. RoasOps does not knowingly collect children's information.
Watch for updates.
This policy can change. The date above identifies the current version, and account holders receive notice of material changes before they take effect.
Reach a person.
RoasOps LLC is based in Wyoming, United States. Send privacy questions and deletion requests to privacy@roasops.com, or other questions to hello@roasops.com.